Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or use our business support services.

We are committed to handling personal data fairly, lawfully, and transparently. We only collect personal data where it is needed for clear business reasons, legal duties, or communication with clients and enquiries.

By using our website or contacting us, you agree that your personal data may be handled as described in this Privacy Policy.

2. Who We Are

This website is operated by New Found Consulting Services Ltd, a company providing business support services.

• Company Name: New Found Consulting Services Ltd
• Email: contact@nfcsltd.com
• Phone: 07877 500441
• Address: 320 Firecrest Court, Centre Park, Warrington, Cheshire WA1 1RG, United Kingdom

For any privacy questions, you can contact us using the details above.

3. Personal Data We May Collect

We may collect the following personal data:

• Name
• Company name
• Email address
• Phone number
• Business address
• Message details sent through our website
• Information you provide during calls or email communication
• Service request details
• Records linked to quotes, enquiries, or agreed work
• Website visit information, where cookies are used

We only ask for personal data that is relevant to the reason you contact us.

4. How We Collect Personal Data

We may collect personal data when you:

• Visit our website
• Complete a contact form
• Send us an email
• Call us
• Request a quote
• Ask about our services
• Agree to work with us
• Provide details needed for business support tasks

We may also receive personal data from publicly available business sources where this is relevant to a business enquiry or agreed work.

5. How We Use Personal Data

We may use personal data to:

• Reply to enquiries
• Provide information about our services
• Prepare quotes
• Confirm agreed work
• Deliver business support services
• Arrange meetings or calls
• Keep client communication records
• Prepare documents or notes requested by clients
• Manage supplier or client coordination where agreed
• Maintain internal records
• Improve our website and client service
• Meet legal or regulatory duties
• Protect our business rights where required

We do not sell personal data.

6. Lawful Reasons For Use

We use personal data only where we have a lawful reason. This may include:

• You asked us to take steps before entering into an agreement
• We need the data to provide agreed services
• We have a legal duty
• We have a legitimate business reason
• You have given consent for a specific purpose

Where consent is used, you may withdraw it at any time.

7. Sharing Personal Data

We may share personal data only where necessary and appropriate.

This may include:

• Professional advisers
• Service providers who help us operate our business
• Public authorities where required by law
• Suppliers or contacts where this is part of agreed work
• People you ask us to contact on your behalf

We do not share personal data for unrelated purposes.

8. International Transfers

Where possible, we aim to keep personal data within the United Kingdom or countries with suitable protection rules.

If personal data needs to be transferred outside the United Kingdom, we aim to use appropriate safeguards where required by law.

9. How Long We Keep Personal Data

We only keep personal data for as long as needed.

The length of time depends on:

• The reason the data was collected
• Whether services were provided
• Legal record keeping duties
• Dispute handling needs
• Business administration needs

When personal data is no longer needed, we delete it or remove identifying details where appropriate.

10. Security

We take reasonable steps to protect personal data from unauthorised access, loss, misuse, or disclosure.

Access to personal data is limited to people who need it for proper business reasons.

No website or communication method can be guaranteed fully secure, but we aim to handle personal data with care.

11. Your Rights

Under UK data protection rules, you may have rights to:

• Access your personal data
• Ask for incorrect data to be corrected
• Ask for data to be deleted in certain cases
• Ask us to limit how data is used
• Object to certain uses
• Ask for a copy of your data
• Withdraw consent where consent is used

To use these rights, contact us at contact@nfcsltd.com.

We may need to confirm your identity before responding.

12. Complaints

If you are unhappy with how we handle personal data, please contact us first so we can try to resolve the matter.

You also have the right to contact the Information Commissioner’s Office in the United Kingdom.

13. Changes To This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this website. Continued use of the website means you accept the current version.

14. Contact

For privacy questions, contact:

• Email: contact@nfcsltd.com
• Phone: 07877 500441
• Address: 320 Firecrest Court, Centre Park, Warrington, Cheshire WA1 1RG, United Kingdom